Docs / For Dental Professionals
Can I Cancel After I’ve Been Confirmed for an Active Offer?
Last updated: March 2025
Once you have accepted a shift, you’ve committed to completing the shift, and the dental office is counting on you.
- Once you have accepted a shift, you’ve committed to completing the shift, and the dental office is counting on you. Any shift canceled with less than four days (96 hours) notice will result in a penalty on your account, resulting in a temporary account restriction. This restricts you from applying for any new shifts, but you are still able and obligated to work any already confirmed shifts. Please refer to our cancellation policy for more information.
- Failing to show up for a shift without notifying GoTu (“no call, no show”) will result in a 30-day restriction from the GoTu platform. Repeated offenses or a history of missed shifts may lead to a permanent ban.
- Please make every effort to attend your scheduled shifts and avoid late cancellations. If your attendance score falls below 50%, you will be automatically blocked from the GoTu platform.