# GoTu Docs > GoTu is a dental staffing marketplace. Dental offices post shifts, and dental hygienists, dental assistants, front desk professionals and associate dentists pick them up. These docs answer common questions about pricing, how GoTu works, and how it compares to other platforms. Site: https://gotu.com/docs/ Every page is also available as plain markdown by adding .md to its address. ## About GoTu ### How much does GoTu cost for dental offices? URL: https://gotu.com/docs/about-gotu/how-much-does-gotu-cost-for-dental-offices/ Last updated: October 2026 GoTu charges per completed shift, with no subscription and no hidden fees. The service fee depends on the role: dental hygienist shifts cost 22.5% of the professional's shift rate, dental assistant shifts are a $60 flat fee, front desk shifts are a $70 flat fee, and associate dentist shifts are a $300 flat fee. In some states, an additional 20% of professional pay covers administration fees and employer-related payroll taxes. In some states offices can choose contractor or employee shifts, and the extra 20% applies to employee shifts. Large groups and DSOs can get custom billing through GoTu Enterprise. See the pricing page for the current rates. ### Is GoTu a Temp Agency? URL: https://gotu.com/docs/about-gotu/is-gotu-a-temp-agency/ Last updated: October 2026 No! We are not a temp agency. We are a marketplace platform for dental offices and professionals to connect directly with each other to fulfill shifts. Since we have simplified the process and replaced the traditional agencies with tech, GoTu’s platform connects dental professionals with offices that want to put their valuable skills to work! ### Is GoTu free for dental professionals? URL: https://gotu.com/docs/about-gotu/is-gotu-free-for-dental-professionals/ Last updated: October 2026 Yes. GoTu is free for dental hygienists, dental assistants, front desk professionals and associate dentists. There are no fees and no subscriptions. Professionals set their own schedule, choose their shifts and are paid through the GoTu platform. ### Is GoTu legit? URL: https://gotu.com/docs/about-gotu/is-gotu-legit/ Last updated: October 2026 Yes. GoTu has operated since 2019 and reports more than 200,000 dental professionals and more than 45,000 dental practices across all 50 states. It has partnerships with the American Dental Hygienists' Association (ADHA), Block Advisors by H&R Block and SoFi, and malpractice and OAI coverage is included with every shift. Credentials are verified before professionals can apply for shifts. ### What is GoTu? URL: https://gotu.com/docs/about-gotu/what-is-gotu/ Last updated: October 2026 GoTu is a dental staffing marketplace. Dental offices post shifts, and dental hygienists, dental assistants, front desk professionals and associate dentists choose the shifts they want to work. GoTu was founded in 2019. It reports more than 200,000 dental professionals and more than 45,000 dental practices across all 50 states. GoTu is a marketplace, not a traditional temp agency: offices and professionals connect directly through the platform. ### What is included with every GoTu shift? URL: https://gotu.com/docs/about-gotu/what-is-included-with-every-gotu-shift/ Last updated: October 2026 Every shift includes vetted, credentialed dental professionals, credential verification and insurance, malpractice and occupational accident insurance (OAI) coverage, real-time booking updates and a dedicated support team, with no subscriptions or hidden fees. ## For Dental Offices and DSOs ### Can I Add Multiple Office Locations to My Account? URL: https://gotu.com/docs/for-dental-offices/can-i-add-multiple-office-locations-to-my-account/ Last updated: October 2026 No, each office location has its own unique GoTu account. However, if you manage multiple offices, reach out to your Regional Account Manager at GoTu. They can help set up a multi-office view, giving you the ability to easily switch between offices within your account. ### Can I Contact the Dental Professional Before I Confirm Them for My Shift? URL: https://gotu.com/docs/for-dental-offices/can-i-contact-the-dental-professional-before-i-confirm-them-for-my-shi/ Last updated: October 2026 No, you cannot contact a professional before confirming them for a shift. However, once a professional is confirmed for your shift, you can chat with them directly through the GoTu app to discuss any shift details or questions you may have. ### Do You Support DSOs/DPOs/DMOs? URL: https://gotu.com/docs/for-dental-offices/do-you-support-dsos-dpos-dmos/ Last updated: October 2026 Yes, we support DSOs/DPOs/DMOs! GoTu helps DSOs fill positions with top-quality professionals through a streamlined, reliable process. Book a demo to learn how we can support your organization. ### Does GoTu Provide Any Training to Professionals? URL: https://gotu.com/docs/for-dental-offices/does-gotu-provide-any-training-to-professionals/ Last updated: October 2026 GoTu is a marketplace platform and only provides state-mandated training required for GoTu’s type of business. Professionals receive various required training while obtaining their certification or license. GoTu trusts offices to provide any office-specific training to workers upon their arrival as needed. If any office-specific training is required, the professional will be compensated for the time spent training. ### How and When Do I Pay the Dental Professional and Booking Fee? URL: https://gotu.com/docs/for-dental-offices/how-and-when-do-i-pay-the-dental-professional-and-booking-fee/ Last updated: October 2026 When a shift is confirmed, GoTu collects the GoTu service fee and employee fee (if applicable) , while the professional’s pay is charged 7 days before the shift. All payments are processed through GoTu. Offices should not pay professionals directly. If the hours worked differ from what was originally confirmed, updates must be submitted in the app within 24 hours of the shift ending. The total amount will be adjusted accordingly to reflect the updated hours. ### How Are the Dental Professionals Paid? URL: https://gotu.com/docs/for-dental-offices/how-are-the-dental-professionals-paid/ Last updated: October 2026 GoTu handles all payments to dental professionals. Once a shift is completed, the professional will be paid through the GoTu platform. Please do not pay any professional directly. ### How Can I Adjust the Shift Hours a Professional Completed at my Office? URL: https://gotu.com/docs/for-dental-offices/how-can-i-adjust-the-shift-hours-a-professional-completed-at-my-office/ Last updated: October 2026 Any shift adjustments should be made on the platform and within 24 hours of the shift ending. After a shift is completed, follow these steps: Once logged in, you’ll see a screen with the option to adjust the hours: Arrival time Departure time Meal break time Click on the “Submit & Continue” button to submit the adjusted hours This process will prompt us to reach out to the professional to confirm the hours you’ve adjusted. Remember, any unconfirmed or unedited hours after 24 hours (1 day) are deemed correct and payable to the professional. If a dental professional voluntarily leaves a confirmed shift early, they will only be paid for the time spent at the dental office. Please refer to our terms of service for more information. ### How Do I Create a GoTu Account for a Dental Office? URL: https://gotu.com/docs/for-dental-offices/how-do-i-create-a-gotu-account-for-a-dental-office/ Last updated: October 2026 Download the GoTu app or create an account on the GoTu Dental Portal . ### How Do I Find the Right Professionals for My Office? URL: https://gotu.com/docs/for-dental-offices/how-do-i-find-the-right-professionals-for-my-office/ Last updated: October 2026 Once a professional applies, you are able to review their GoTu profile. This includes but is not limited to, their license information, years of experience, skills, and education, and even the software they are experienced in. ### How Do I Request a Dental Professional? URL: https://gotu.com/docs/for-dental-offices/how-do-i-request-a-dental-professional/ Last updated: October 2026 You can use the GoTu web platform or mobile app. Once logged in, you’ll see a “Post a Shift” button which allows you to post shifts whenever you need. ### How Do You Guarantee the Quality of the Dental Professionals on GoTu? URL: https://gotu.com/docs/for-dental-offices/how-do-you-guarantee-the-quality-of-the-dental-professionals-on-gotu/ Last updated: October 2026 GoTu verifies the licenses and certifications of every dental professional on the platform. Plus, professionals are rated by dental offices after each shift to ensure they meet your standards and deliver quality care. ### How Much Does It Cost? URL: https://gotu.com/docs/for-dental-offices/how-much-does-it-cost/ Last updated: October 2026 For detailed information on pricing tailored to both private practices and DSOs, please visit our pricing page . ### In The Event Of Patient Cancellations, What Should I Do?  URL: https://gotu.com/docs/for-dental-offices/in-the-event-of-patient-cancellations-what-should-i-do/ Last updated: October 2026 If your office experiences patient cancellations, you can assign tasks to the professional that are within their usual scope of work. Responsibilities and tasks should be reasonable and expected for a dental professional, or your access to the platform may be restricted. If you have questions or need additional clarification please reach out to your regional account manager or customer support . ### No One Has Responded to My Job Posting. What Can I Do? URL: https://gotu.com/docs/for-dental-offices/no-one-has-responded-to-my-job-posting-what-can-i-do/ Last updated: October 2026 Most shifts are filled within a few hours, but occasionally a shift may remain open due to limited professionals in your area or competitive market rates. If this happens, try adjusting the hourly rate, modifying the shift hours, or selecting a different date to increase visibility. You can also reach out to your account manager for personalized tips to help maximize your success! ### What About Taxes? URL: https://gotu.com/docs/for-dental-offices/what-about-taxes/ Last updated: October 2026 GoTu ensures proper tax documents for dental professionals using the platform. Dental offices are not responsible for providing these documents on behalf of any professional booked through GoTu. GoTu will provide a W-9 upon request, please contact our customer service team at 855-879-4688 for assistance. ### What Do Professional Badges Mean? URL: https://gotu.com/docs/for-dental-offices/what-do-professional-badges-mean/ Last updated: October 2026 What Are Badges & What Are They For? Professionals can now earn badges for exceptional Knowledge, Teamwork, Timeliness, Attendance, and Shift Milestones. These badges showcase their strengths and the value they bring to your office, appearing on their profile and the candidate selection page, helping you easily find the best professionals. ### What Forms of Payment Does the GoTu Platform Support? URL: https://gotu.com/docs/for-dental-offices/what-forms-of-payment-does-the-gotu-platform-support/ Last updated: October 2026 The dental office can pay using a credit card, debit card, or ACH. Once logged in, simply use the payment tab to manage your payment method(s). Please note, when paying with a credit or debit card, a convenience fee will be applied. ### What Happens if There’s an Accident or Injury? URL: https://gotu.com/docs/for-dental-offices/what-happens-if-theres-an-accident-or-injury/ Last updated: October 2026 When onboarding with GoTu, 1099 professionals opt into occupational insurance coverage to protect against injuries while at a client’s location. If an incident occurs, both professionals and offices are encouraged to contact GoTu’s customer success team right away so we can assist with the appropriate insurance coverage. GoTu provides all W2 professionals with workers' compensation coverage. In the event of an injury, professionals should notify GoTu immediately so we can promptly report the claim and ensure coverage. ### What if I Don’t Like My Initial Selection? URL: https://gotu.com/docs/for-dental-offices/what-if-i-dont-like-my-initial-selection/ Last updated: October 2026 You have 20 minutes after confirming a professional for a shift if your circumstances change. If you cancel within 20 minutes, you will be fully refunded. ### What if I Want to Request the Same Professional for Future Shifts? URL: https://gotu.com/docs/for-dental-offices/what-if-i-want-to-request-the-same-professional-for-future-shifts/ Last updated: October 2026 You can “favorite” up to 20 dental professionals who’ve worked shifts at your office through GoTu. Visit the Professional Hub page to view professionals who have worked with your office before. From this page, you can invite professionals you want to work with again to both existing and or new shifts. ### What Insurance Coverage Does GoTu Provide? URL: https://gotu.com/docs/for-dental-offices/what-insurance-coverage-does-gotu-provide/ Last updated: October 2026 Both 1099 and W2 professionals are able to elect to receive medical benefits through GoTu’s vendor. To learn more about these benefits, professionals can reach out to GoTu’s Customer Support team. Additionally, professionals are covered with accident insurance, including occupational accident insurance for contractors, workers’ compensation for employees, and medical malpractice coverage for all professionals. ### What Kind Of Dental Professionals Do You Offer On GoTu? URL: https://gotu.com/docs/for-dental-offices/what-kind-of-dental-professionals-do-you-offer-on-gotu/ Last updated: October 2026 GoTu offers dental hygienists, dental assistants, expanded function dental assistants, associate dentists, and front desk staff. Hygienists and assistants are available in all active states, while associate dentists, expanded functions dental assistants, and front desk staff are available in select states. ### When Do I Need to Enter a Form of Payment? URL: https://gotu.com/docs/for-dental-offices/when-do-i-need-to-enter-a-form-of-payment/ Last updated: October 2026 Offices can post shifts without entering payment information but are required to enter payment information before a shift can be confirmed. ### Where is My Dental Professional?  URL: https://gotu.com/docs/for-dental-offices/where-is-my-dental-professional/ Last updated: October 2026 If your professional hasn’t arrived at the scheduled start time, you can use the chat feature in the app to call or text them and check their ETA. If they still haven’t arrived or reached out after 30 minutes, you can report a no-show using the ‘report incident’ button. This will pause payout for the missed hours and will alert customer support for further investigation and resolution. ### Who Can Create an Account for the Dental Office? URL: https://gotu.com/docs/for-dental-offices/who-can-create-an-account-for-the-dental-office/ Last updated: October 2026 A dental office account can be created by the dentist, the office manager, or another administrator who can verify the office information and enter into a contract on behalf of the office. ## For Dental Professionals ### Are Taxes Withheld From My Earnings? URL: https://gotu.com/docs/for-dental-professionals/are-taxes-withheld-from-my-earnings/ Last updated: October 2026 Contractor Shifts (Working as a 1099 Contractor) As an independent contractor, taxes are not withheld from your pay. GoTu will issue a 1099 for each tax year you work. Employee Shifts (Working as a W-2 Employee) As a W-2 employee, taxes are deducted from each paycheck in accordance with IRS regulations. ### Can I Be Hired by an Office That I Met through GoTu? URL: https://gotu.com/docs/for-dental-professionals/can-i-be-hired-by-an-office-that-i-met-through-gotu/ Last updated: October 2026 Absolutely! If you choose to accept an employment offer, please let us know so we can update our records (call or text 855-879-4688 ). We also offer reverse recruiting services if you’re interested in part‐time or full‐time opportunities in your area! ### Can I Cancel After I’ve Been Confirmed for an Active Offer? URL: https://gotu.com/docs/for-dental-professionals/can-i-cancel-after-ive-been-confirmed-for-an-active-offer/ Last updated: October 2026 Once you have accepted a shift, you’ve committed to completing the shift, and the dental office is counting on you. Any shift canceled with less than four days (96 hours) notice will result in a penalty on your account, resulting in a temporary account restriction. This restricts you from applying for any new shifts, but you are still able and obligated to work any already confirmed shifts. Please refer to our cancellation policy for more information. Failing to show up for a shift without notifying GoTu ("no call, no show") will result in a 30-day restriction from the GoTu platform. Repeated offenses or a history of missed shifts may lead to a permanent ban. Please make every effort to attend your scheduled shifts and avoid late cancellations. If your attendance score falls below 50%, you will be automatically blocked from the GoTu platform. ### Do I Have to Be a Licensed Dental Professional to Create an Account? URL: https://gotu.com/docs/for-dental-professionals/do-i-have-to-be-a-licensed-dental-professional-to-create-an-account/ Last updated: October 2026 Hygienists – Yes, you must have an active license and be in good standing. Assistants – You must hold your state’s required license or certification and be in good standing. In states without licensure requirements, GoTu may request additional related credentials to meet our quality standards. Associate Dentists – Yes, you must have an active state dentist license and be in good standing. Front Desk – No, however you must provide at least one contact reference to prove experience working as a Front Desk at a Dental office. ### Do I Need to Enter My Payment/Bank Info to Create an Account? URL: https://gotu.com/docs/for-dental-professionals/do-i-need-to-enter-my-payment-bank-info-to-create-an-account/ Last updated: October 2026 Contractor Shifts: No, you are not required to enter payment or bank info to create your account. However, to collect your payment after a completed shift, you will need to enter your bank information, as all payments through the GoTu platform are completed electronically. Failure to do so may delay your payment. Employee Shifts: You must add your bank information when onboarding to our PEO. This will ensure that you are promptly paid according to the payroll schedule. ### Do I Need To Go Through the App To Work a Shift and Get Paid via GoTu? URL: https://gotu.com/docs/for-dental-professionals/do-i-need-to-go-through-the-app-to-work-a-shift-and-get-paid-via-gotu/ Last updated: October 2026 At no time should a dental office independently request services from a dental professional without using GoTu’s platform. Doing so is considered a breach of service. GoTu is not responsible for your compensation or protection if you agree to work outside of the GoTu platform, such as through verbal agreements or shifts scheduled outside of the platform. To ensure your payment is secured and you’re covered by our insurance, always schedule shifts and work through GoTu. ### Do I Need to Work Scheduled Shifts While My Account is Restricted or In Review? URL: https://gotu.com/docs/for-dental-professionals/do-i-need-to-work-scheduled-shifts-while-my-account-is-restricted-or-i/ Last updated: October 2026 You are still expected to work all scheduled shifts on your account unless otherwise informed by GoTu. View all scheduled shifts in the “Schedule” tab. You can also withdraw from any pending shifts there. If your account is restricted or in review and you fail to work a scheduled shift, it will be considered a “no-call, no-show” and will inflict further penalties with the potential of being blocked from using GoTu. Shifts you applied to that the office still needs to confirm are considered pending. When restricted or in review, pending shifts can be confirmed by the office and become scheduled shifts. In this event, you are still expected to work the now scheduled shift. Always contact support if you have questions about whether or not you are still expected to work a scheduled shift while restricted or in review (855-879-4688) ### How Can I Adjust a Shift I Have Already Worked? URL: https://gotu.com/docs/for-dental-professionals/how-can-i-adjust-a-shift-i-have-already-worked/ Last updated: October 2026 Any shift adjustments should be made on the platform and within 24 hours of the shift ending. After a shift is completed, follow these steps: Once logged in, you’ll see a screen with the option to adjust the hour: Arrival time Departure time Meal break time Click on the “Submit & Continue” button to submit your adjusted hours If you voluntarily leave a confirmed shift early, you’ll only be paid for the time spent at the dental office. Please refer to our terms of service for more information. ### How Can I Search For Shifts in Different Areas Outside of My Home Address? URL: https://gotu.com/docs/for-dental-professionals/how-can-i-search-for-shifts-in-different-areas-outside-of-my-home-addr/ Last updated: October 2026 You can use the search bar located at the top of the 'Shifts' screen to search for shifts in different areas if you are traveling or in another area. ### How Do I Create a GoTu Account? URL: https://gotu.com/docs/for-dental-professionals/how-do-i-create-a-gotu-account/ Last updated: October 2026 Download GoTu from the Apple App Store or Google Play Store and complete the sign-up process (gotu.com/app). Once successfully completed, your account will be verified within three business days, and you’ll be able to start applying for shifts. ### How Do I Use The Clock In / Clock Out Feature? URL: https://gotu.com/docs/for-dental-professionals/how-do-i-use-the-clock-in-clock-out-feature/ Last updated: October 2026 The Clock In/Clock Out feature allows professionals to log their working hours accurately, ensuring they are paid for every hour/minute worked and enabling compliance with state policies and regulations. This feature is currently only available in select states. How Do I Clock In / Clock Out? You can clock in by clicking the link provided in the push notification or text message reminder. The link will direct you to the clock-in screen. To clock out, open the app to access the clock-out screen directly, or click the link in the push notification or text message reminder. ### How Far Away Will Job Offers Be? URL: https://gotu.com/docs/for-dental-professionals/how-far-away-will-job-offers-be/ Last updated: October 2026 By default, we show and notify you for all shifts within a 25-mile radius of your home address. Professionals can adjust the distance to view shifts with the Distance filter in the ‘Shifts’ screen. Professionals can adjust the distance for shifts where they get notified by heading to their Profile -> Personal Info -> Home Address. ### How/When Am I Paid? URL: https://gotu.com/docs/for-dental-professionals/how-when-am-i-paid/ Last updated: October 2026 Contractor Shifts (Working as a 1099 Contractor) GoTu offers dental professionals two payment options: Direct deposit: Dental professionals must have their bank account or debit card number on file for GoTu to successfully process payments. 24 hours after the shift has been completed GoTu will pay you via direct deposit. Once GoTu issues payment, it may take your bank 2-3 business days to process the direct deposit. Express pay: Dental professionals must have a debit card information on file and set as your default payment in order for GoTu to successfully issue an express payout. Once an office confirms the hours worked, or 24 hours have passed since the shift was completed (whichever comes first) payment will be issued and be available within 2 to 3 hours. Important Notes on Express Pay: Express Pay is only available for debit card payouts. If a shift adjustment is made, the payout will be delayed until the adjustment is processed, even if Express Pay is selected. If an office does not confirm the hours worked, payment will still be issued after 24 hours, following the end of the shift. Always contact GoTu support if you have questions about payments as a contractor (855)879-4688 Example of Payout Schedule: Day Worked Pay Released Estimated Arrival Monday Tuesday Thursday-Friday Tuesday Wednesday Friday-Saturday Wednesday Thursday Saturday-Monday Thursday Friday Monday-Tuesday Friday Saturday Tuesday-Wednesday Saturday Monday Wednesday-Thursday * Pay is released 24 hours after completing a shift. Adjustments must be requested within that time. * Adjustments may delay payout by an additional 24 hours. * This schedule may vary due to bank holidays. Employee Shifts (Working as a W-2 employee) Dental professionals working as W-2 employees are paid on a payroll schedule every Friday for shifts worked the previous Monday through Sunday. ### Is a Profile Photo Necessary? URL: https://gotu.com/docs/for-dental-professionals/is-a-profile-photo-necessary/ Last updated: October 2026 A profile photo is essential for completing your profile and helps dental offices know who to expect when you arrive. Your photo will be shared with offices during the application review, so we recommend choosing a professional one to make a great first impression. You'll need to upload a profile photo to apply for and complete shifts with GoTu. ### Is My Feedback to Offices Anonymous? URL: https://gotu.com/docs/for-dental-professionals/is-my-feedback-to-offices-anonymous/ Last updated: October 2026 Yes, your feedback is anonymous. Offices are not able to view your rating or written feedback that is submitted. ### What Can the Offices See When I Apply to a Shift? URL: https://gotu.com/docs/for-dental-professionals/what-can-the-offices-see-when-i-apply-to-a-shift/ Last updated: October 2026 Offices can see your name, profile picture, years of experience, specialties and procedures, software knowledge, and badges when you apply for a shift. ### What if I Don’t Like to Work at the Office I Was Matched With? URL: https://gotu.com/docs/for-dental-professionals/what-if-i-dont-like-to-work-at-the-office-i-was-matched-with/ Last updated: October 2026 If you've been confirmed for a shift at an office you'd prefer not to work with, please cancel the shift right away through the app. Every professional has a 20-minute, no-questions-asked grace period for this reason. To block any offices you'd rather not receive shifts from in the future, feel free to contact our customer service team. Please note that the 20 minute grace period does not apply for shifts within less than 24 hours ### What if I’m Available but Not at the Rate Posted? URL: https://gotu.com/docs/for-dental-professionals/what-if-im-available-but-not-at-the-rate-posted/ Last updated: October 2026 If the rate posted by a dental office does not match your standard working rate, you are encouraged to counter the offer by selecting the counter button on the shift post and requesting your standard rate. The office can accept or reject your counter. If your counter gets declined, you can still apply for the same shift at the posted rate or explore other available shifts that meet your preferences. ### What if the Dental Office Needs to Cancel? URL: https://gotu.com/docs/for-dental-professionals/what-if-the-dental-office-needs-to-cancel/ Last updated: October 2026 Things happen and sometimes an office needs to cancel. How much you are paid as a professional depends on when the shift is canceled: If the office cancels a shift 7 or more days (168+ hours) to the start time you will not receive any pay. If the office cancels a shift within the 20 minutes grace period from the time of confirmation you will not receive any pay. If the office cancels within 5-7 days (96-168 hours), you will not receive any pay. If the office cancels within 2-4 days (24-96 hours), you will receive 25% of the total pay. If the office cancels within 1 day (24 hours or less), you will receive the full day's worth of pay. If the professional is sent home early by the dental office, you will receive the full day's worth of pay. In certain situations, GoTu may need to cancel a shift due to weather or bad experiences. If a violation of our terms of service occurs, the resolution may differ from the standard process outlined above. ### What Insurance or Benefits Is Avalaible for Professionals? URL: https://gotu.com/docs/for-dental-professionals/what-insurance-or-benefits-is-avalaible-for-professionals/ Last updated: October 2026 Both 1099 and W2 professionals are able to elect to receive medical benefits through GoTu’s vendor. To learn more about these benefits, professionals can reach out to GoTu’s Customer Support team. Additionally, professionals are covered with accident insurance, including occupational accident insurance for contractors, workers’ compensation for employees, and medical malpractice coverage for all professionals. ### What Is the Minimum Age to Sign Up as a Dental Professional on GoTu? URL: https://gotu.com/docs/for-dental-professionals/what-is-the-minimum-age-to-sign-up-as-a-dental-professional-on-gotu/ Last updated: October 2026 To register as a dental professional on GoTu, you must be at least 18 years old. During the registration process, we will request identification documents or other forms of age verification to ensure compliance with this requirement. This measure is in place to uphold the integrity and professionalism of our platform. ### Why Can’t I Know the Dental Office Before Applying? URL: https://gotu.com/docs/for-dental-professionals/why-cant-i-know-the-dental-office-before-applying/ Last updated: October 2026 GoTu is committed to protecting the privacy of the digital community. Once the shift is confirmed, you will be able to access the dental office’s information. When you are confirmed, you will be able to see the name of the dental office, address, and any additional notes the office has left. You can also message/call the office directly through the app as soon as you are confirmed. ### Why Do You Need My Identification Information? URL: https://gotu.com/docs/for-dental-professionals/why-do-you-need-my-identification-information/ Last updated: October 2026 We require your identification to ensure the safety and security of both dental offices and professionals. GoTu provides credential management services by verifying your license, ID (such as a driver’s license or passport), and any relevant certifications when setting up your account. This verification process helps maintain a secure and trustworthy platform, ensuring that only qualified professionals connect with dental offices. By upholding these safety standards, we create a reliable experience for everyone. Rest assured, your information is securely handled, and only our verification team has access to it.